Mercy Health Saint Mary’s Psychiatric Medical Unit
ClientMercy Health Saint Mary's
LocationGrand Rapids, MI
Scale18,000 square feet; 26 beds
Renovation of a portion of the 6th Floor of the Main Hospital Building to a Psychiatric Medical Unit.
Saint Mary's wanted to improve their psychiatric medical patient floor to improve patient and family satisfaction scores. All semi private rooms were eliminated and the floor was integrated into the standards set by the new Lacks and Hauenstein additions.
Patient and staff satisfaction scores are higher in all areas. Operationally, the number and length of patient seclusion and restraints are much lower.